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Terms And Conditions

“” Website Owned & Operated by Superdrive Vehicle Fleet Management LLC.


“The company” shall mean Superdrive Vehicle Fleet Management LLC “vehicle” shall mean the vehicle of the customer.

“Safe Driver” is a member of the company’s staff employed for the purpose of driving the customer to their desired destination using their own vehicle.


  • The private driver responsibility is limited to driving the customer to the destination specified at the face of this invoice/contract using their own vehicle.
  • The company assumes no liability for fire, theft, losses or damage of any personal belonging in any case. In no event will it assume liability for damage injury sustained through faulty brakes or poor condition of vehicle or its part.
  • The customer has agreed that the vehicle is properly covered by insurance.
  • In case of any accidents, the company’s liabilities are limited to those stated in the vehicle insurance policy as per the motor insurance policy of the UAE.
  • Company’s Maximum liability shall be limited to the refund of fare.
  • The private driver has the right to stop the car and discontinue the service once if the customer mistreats him in any way that could endanger the life of both the customer and the Safe Driver.
  • In case of vehicle breakdown during the journey or en-route to customer destination, the Designated Driver will try to make alternative arrangements at the Company’s discretion. Refund may not be made for the uncompleted portion.
  • The company does not assume responsibility and liability for missed appointments due to traffic congestion and/or vehicular breakdown and/or adverse weather conditions.
  • The Company will not be liable for defects to a Customer’s Vehicle, which render the vehicle unusable where the same is proved and to the extent that is proved to be caused by the Company’s negligence.
  • The Company reserves the right to change prices whether or not it gives notice of its destination to do so. A charge will be payable by the Customer in the event that the Customer cancels or amends a booking within less than 1 hour of the agreed time.
  • The Customer agrees that in order to ensure both his/her and the personal driver’s safety on the road, he/she will not cause any distraction while the service is in progress.
  • The acceptance of the service constitute acknowledgement by Customer that they have read and agree to the foregoing contract.
  • If Customer got any fine or accident at the time of our service, please report to us as soon as feasible, but at least within 7 days of dropping off the car. You can send email to ““. If customer false to report with 7 days after the incident, we accept no responsibility for and shall not be liable in respect of any loss, damage, alterations, delays, including traffic violations.